Coaching Conflict – Mine for Tension & Take Action
Coaching Conflict – Mine for Tension & Take Action
This final lesson in the Coach to Master Conflict series brings everything together. You’ll learn how to help your team move from open disagreement to courageous dialogue by surfacing what’s unspoken, challenging assumptions, and giving clear feedback.
These are the most advanced coaching moves — and the most impactful. You’ll explore practical tools like the Ladder of Inference, Mental Model Checks, Planned Dissent, and the SBI Feedback Model. You’ll also see how mastering conflict supports the broader APM practices that drive performance and adaptability in the AI-powered workplace.
By the end of this lesson, you will be able to:
- Use the Ladder of Inference to slow assumptions and guide reflection.
- Facilitate Mental Model Checks to surface limiting beliefs and team dynamics.
- Apply Planned Dissent and the SBI Feedback Model to navigate hard conversations.
- Connect conflict mastery to APM practices like strengths-based work, check-ins, and meritocracy.
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