Quiz – Balance values and performance

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

Which of the following best explains why values should be treated as equally important as performance in an adaptive organization?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

An organization introduces “collaboration” as a core value but doesn’t define what that looks like in practice. What is the most likely result?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

Alex is a high performer who consistently hits targets, but often undermines team collaboration, dismisses feedback, and violates agreed norms. Their manager continues to praise and promote them based on results.

What best describes the risk in this situation?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

Which of the following is the most effective way to define a value like “integrity” in an organizational context?

Reflection questions invite you to connect the topic to your own work experience. There are no wrong answers. It is a moment to pause, think critically, and gain personal insight.

In your current team or organization, how clearly are values defined in terms of expected behaviors?
Where do you see alignment? And where does ambiguity or contradiction show up?

Reflection questions invite you to connect the topic to your own work experience. There are no wrong answers. It is a moment to pause, think critically, and gain personal insight.

Have you ever seen someone rewarded or promoted despite undermining shared values?
How did that affect your view of the culture, and how did others respond?

Assess & Act questions ask you to evaluate a situation and think about what you would do. There is no single right answer. The goal is to recognize patterns and consider practical action.

Which of the following do you observe in your team or organization?

☑ Values are clearly defined as observable behaviors
☑ High performers are always positive role models
☑ Some high performers violate values without consequence
☑ Feedback and check-ins explicitly include discussion of values
☑ Values are visible on posters or websites, but rarely show up in day-to-day work

→ What do you notice, and where could you start creating change?

Assess & Act questions ask you to evaluate a situation and think about what you would do. There is no single right answer. The goal is to recognize patterns and consider practical action.

Think of someone in your team or organization who embodies both high performance and high values.

• What specific behaviors make this visible to others?
• How might you highlight or amplify those behaviors to shape culture?

Challenge & Debate open-ended questions are meant to stretch your thinking. You are invited to take a stance, weigh the pros and cons, and consider different viewpoints. Again, there are no wrong answers, only thoughtful ones.

“Rewarding high performers who undermine values is sometimes necessary to protect results.”
Do you agree or disagree, and why?