Quiz – Risks of extrinsic motivation

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

A company offers a monthly innovation bonus. Over time, teams stop sharing early ideas and only present fully worked-out concepts that seem “bonus-worthy.” Which risk is most likely occurring?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

Which of the following best explains the mechanism behind the risk: “You get less of the behavior you want”?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

An employee used to help onboard new colleagues out of pride and care. Now the company links this task to performance points. Over time, they only do it when the points are available. What happened?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

Which of the following most accurately reflects the risk of reward addiction?

Learning & Understanding questions help you test your grasp of key APM concepts. They often require careful thinking, not just recalling facts. Some questions describe real situations so you can apply what you have learned.

A performance-based incentive system unintentionally leads to overreporting progress, hiding mistakes, and neglecting unmeasured tasks. Which risk is showing up?

Reflection questions invite you to connect the topic to your own work experience. There are no wrong answers. It is a moment to pause, think critically, and gain personal insight.

Have you ever seen a situation where a reward system unintentionally reduced someone’s intrinsic motivation or moral ownership? What happened?

Reflection questions invite you to connect the topic to your own work experience. There are no wrong answers. It is a moment to pause, think critically, and gain personal insight.

Which of the six risks do you feel is most normalized or overlooked in your own organization? Why might that be?

Assess & Act questions ask you to evaluate a situation and think about what you would do. There is no single right answer. The goal is to recognize patterns and consider practical action.

Which of the following practices might unintentionally lead to short-term thinking or reduced learning?

☑ Celebrating only fast delivery in retrospectives
☑ Rewarding teams with lunches for finishing ahead of schedule
☑ Public dashboards showing who completed the most tickets
☑ Offering an internal badge for every week without mistakes

→ Choose one. What would be a more autonomy-supportive or learning-oriented alternative?

Challenge & Debate open-ended questions are meant to stretch your thinking. You are invited to take a stance, weigh the pros and cons, and consider different viewpoints. Again, there are no wrong answers, only thoughtful ones.

Think of a current recognition or incentive ritual in your team or organization.
Does it support autonomy, long-term contribution, and ethical behavior? Or does it reinforce one of the risks? What might you change?